About 12 years ago, we were having major problems with our accounting application crashing. Our old computer support company was blaming our accounting software, and our accounting software vendor was blaming our network. After weeks of no resolution to our problems, our accountant recommended we contact Alpha NetSolutions. They came out that day, and fixed the problem! Since then, Alpha NetSolutions has supported our network. They can always fix the problem. We've had the same lead engineer for 12 years, and we are very comfortable with him. We've had no major problems since that issue 12 years ago, and the minor problems we've had since then are always resolved in a short period of time.