Chrome tips for faster browsing and fewer frustrations

Are browser crashes and freezes disrupting your workflow? Don’t let these frustrations hold you back. Google Chrome offers plenty of features to make your browsing more efficient; you just need to know how to use them. In this guide, we’ll walk you through simple Chrome tips that will not only speed up your browsing but […]

The benefits of call recording: Get more from your conversations

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]

Choosing the ideal VoIP system

Communicating with people via tablet, mobile phone, or laptop has never been easier. Thanks to progressively faster and more stable internet connections, Voice over Internet Protocol (VoIP) services have become a more accessible and cheaper alternative to conventional phone calls. Entrepreneurs have seen their potential, and are using VoIP technology to improve their communication strategy. […]

Top 5 benefits of using softphones

Having a flexible communication system is more important than ever now that remote work has become crucial to a company’s survival. One option is to issue company phones to telecommuters so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here are […]

Is your internet bandwidth enough for remote work?

The coronavirus outbreak has necessitated people to work away from each other, so employees are now setting up offices at home. If you’re a remote worker, or if your business is planning to move to a work from home setup soon, make sure that your employees’ internet bandwidth can handle work-related processes. This way, your […]

What Wi-Fi router features to look for

Wireless routers are essential for operating a modern business. Routers allow one network connection to essentially be split into many and then shared by different users and devices — usually over a Wi-Fi connection. If you are looking for a new Wi-Fi router for your office, there are some important features you should be aware […]

Diffuse negative online comments the right way

Current trends show that personalized interactions help establish a business’s persona or identity with prospective customers. This makes the business more relatable and therefore more attractive to more consumers. To use this opportunity properly, social media managers should know how to keep their wits together, especially in the face of negativity online. Read on to […]

Factors for selecting a VoIP system

Keeping in touch with people through mobile devices has become cheaper these last few years. It is not surprising to see more businesses taking advantage of these affordable and versatile communication methods. Voice over Internet Protocol (VoIP) services are a popular alternative to regular phone calls and has become a necessity for many organizations in […]

Tips to protect your brand online

Your brand’s online reputation is not helpless from negative reviews on consumer complaint sites. Though it’s nearly impossible to remove them from the Internet, there are online reputation management strategies you can use to deal with these pesky complaints. Don’t engage site or users directly Don’t send emails demanding to have the content removed or […]